Last updated: December 2024
1. Information We Collect
At Fotix, we collect the following information:
- Account information: Name, email when you create an event.
- Participant information: Name and email of guests who participate in events.
- Photos: The images that participants capture during events.
- Technical data: Device type, browser, and IP address to improve the service.
2. How We Use Your Information
We use the information collected to:
- Provide and maintain our services
- Send event photos to participants
- Communicate with you about your account or events
- Improve and personalize the user experience
- Comply with legal obligations
3. Photo Storage
Photos are securely stored on cloud servers. Storage time depends on the plan purchased:
- Free Plan: 30 days
- Pro Plan: 6 months
- Premium Plan: 1 year
After this period, photos are permanently deleted from our servers.
4. Sharing Information
We do not sell your personal information. We only share data in the following cases:
- With participants of the same event (event photos)
- With service providers who help us operate (cloud storage, email delivery)
- When required by law
5. Security
We implement technical and organizational security measures to protect your information:
- Data encryption in transit (HTTPS)
- Secure storage on protected servers
- Restricted access to personal data
- Continuous security monitoring
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a structured format
To exercise these rights, contact us at hola@fotix.io
7. Cookies
We use essential cookies for site functionality. We do not use third-party tracking or advertising cookies.
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via registered email or through a notice on our website.
9. Contact
If you have questions about this privacy policy, you can contact us at: